Last Updated: September 2024

[the Tri City Group of Companies] ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.tricitygroup.ca and submit information through our online forms or other means. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect and process the following types of personal information from you:

• Personal Identification Information: Name, email address, phone number, postal address, and any other information you voluntarily provide through forms or other communications.

• Technical Data: IP address, browser type, operating system, and other technical data related to your use of our website.

• Usage Data: Information about your visit to our website, including pages viewed, time spent on each page, and navigation paths.

2. How We Use Your Information

We may use the information we collect from you for various purposes, including:

• To Provide Services: To process your requests, respond to inquiries, and provide customer support.

• To Improve our Website: To analyze usage data and make improvements to our website’s functionality and content.

• To Communicate with You: To send you updates, newsletters, promotional materials, and other communications related to our services, provided you have opted in to receive such communications.

• For Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, and safety of our company, users, or others.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

• For Legal Reasons: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations or to protect the rights, property, or safety of our company, employees, users, or others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmitting information over the internet or storing data is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our website. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.

• Correction: You have the right to request that we correct any inaccuracies in your personal information.

• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

• Opt-Out: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in our communications.

To exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Tri City Group of Companies

350 – 1201 West Pender Street, Vancouver, BC  V6E 2V2

(604) 569-2015

info@tricitygroup.ca

________________________________________

By using our website and submitting your information, you consent to the terms of this Privacy Policy.

‍